Question 1

Where are you based and who do you work with?

Accepted Answer

We're based in Germany and work remote-first with clients across the EU and worldwide. Time zones permitting, we're happy to collaborate wherever you are.

Question 2

How quickly can you start a new project?

Accepted Answer

Typically within 1-2 weeks of the discovery call. For urgent projects we can sometimes accommodate faster starts.

Question 3

Do you offer maintenance contracts?

Accepted Answer

Yes. We offer monthly maintenance retainers — Starter, Growth, Scale, and Enterprise — so your software stays healthy after launch.

Question 4

How do you estimate project cost and timeline?

Accepted Answer

After a discovery call we provide a rough estimate and a phased plan. We work in iterative sprints, so you see progress weekly and can adjust scope as we learn.

Question 5

Do you work fixed-price or time-and-materials?

Accepted Answer

Both. For well-defined scopes we offer fixed-price phases. For evolving projects we work time-and-materials with transparent weekly reporting.

Question 6

Who owns the code and IP?

Accepted Answer

You do. All code, designs, and documentation are yours. We deploy to your accounts and hand over full access on completion.

Question 7

What happens after launch?

Accepted Answer

We hand over documentation, deploy monitoring, and offer a maintenance retainer. You're never left hanging.

Question 8

What's included in a maintenance plan?

Accepted Answer

Bug fixes, dependency updates, security patches, performance monitoring, and a set number of hours for small changes each month.

Question 9

Can you take over maintenance of software built by someone else?

Accepted Answer

Yes. We regularly audit and take over existing codebases. We start with a code review and documentation pass, then move into maintenance.

Question 10

How are your services billed?

Accepted Answer

Projects are billed per phase or time-and-materials. Maintenance is a monthly retainer. We're transparent about costs upfront.

Question 11

Are there hidden costs?

Accepted Answer

No. All costs are communicated and confirmed in writing before we start.

Question 12

Do you offer discounts for startups?

Accepted Answer

Yes, we have special conditions for early-stage startups and non-profits. Talk to us.

Frequently Asked Questions

General

Process

Support

Pricing

Your Question Not Listed?